A: You may schedule an appointment or we do accept walk-ins Monday thru Friday. Saturday is by appointment only. Estimates should take less than an hour at no charge.
A: Firstly, call your local police department to file a report. If the vehicle needs to be towed you can tell them to take it directly to our facility. Contact us to let us know the situation, and contact your insurance company to file a claim.
A: No, you are not required to obtain more than one estimate.
A: No, you may take you vehicle to the auto body repair shop of your choose.
A: We will review your insurance company's estimate, and determine what additional costs are necessary. Then we will contact your insurance company on your behalf, and submit a supplement request for those additional cost.
A: If you are required to pay a deductible, it will be due when you pick up your vehicle.